Windward Home Watch badge

Your professional “neighbor with a key”

Kaneohe · Kailua · East Oahu · island-wide by arrangement

Your house was checked.
Here is the proof.

Scheduled interior and exterior visits while you are off-island. Same-day report with photos, time, and GPS — written so a spouse, trustee, or insurer can read it without calling you.

  • Owner-operated by a retired HPD sergeant
  • Photo + GPS on every visit
  • Storm Check add-on
Sample visit · Kaneohe
Weekly check — complete
Complete
ArrivedTue 9:14 a.m. HST
LocationGPS stamped at property
Doors / windowsObserved closed and locked
Water / powerNothing notable observed
HVAC / dehumidifierRunning, 76°
IssuesNothing notable observed. One package brought inside under signed authorization (photo attached).
Photos from this visit Sample photos shown for illustration. Your report uses photos taken at your home.
  • White single-story house with a dark tile roof, a green lawn, and palm trees under a blue sky
    Exterior no issues
  • Front porch with a white door and white railing, framed by palm fronds
    Front entry OK
  • Close-up of a metal door handle and lock on a wooden door
    Door lock OK
  • Empty bright room with hardwood floor, gray walls, and two windows
    Interior room OK
  • Tropical yard with a green lawn and palm trees beside a white single-story house
    Yard tidy
  • Palm fronds and a trimmed shrub beside a white exterior wall and window
    Landscaping OK

You get a report like this after every visit. Not a text that says “looks fine.”

Who this is for

Mainland owners, military families, snowbirds, small landlords, and anyone who needs a paper trail — not a neighbor with a key.

Who does the visit

Visits are done by Artie Kendall, owner, a retired HPD sergeant. Same checklist every time. You know who walked the house.

What you keep

A dated file of reports. Useful for insurance, family, and a trustee if the house sits in a trust.

Process

Four steps. No app to learn.

01 · Walkthrough

If we take the house, we meet once to set up lockbox access, the alarm panel, shutoffs, and what normal looks like.

02 · Plan

Weekly or every other week. You say who gets the report: you, a spouse, a property contact, a trustee.

03 · Visit

Interior and exterior walk-through on the schedule. We observe, photograph the items that matter, and flag issues the same day.

04 · Proof

Report lands in your inbox. Open items stay open until they are closed. Extra storm visits are a separate, optional add-on.

The check

What we look at, every visit

Built for Oahu houses — salt air, termites, single-wall construction, lanai furniture that becomes a projectile in a watch, and systems that fail quietly while you are on the mainland.

  • Forced entry, doors, windows, garage, gates
  • Water meter / visible leaks / under-sink and water heater
  • Power, HVAC or window units, dehumidifier, fridge
  • Toilets flushed, traps run so they do not dry out
  • Smoke / CO if present
  • Alarm panel status noted, if you authorize it (observation only)
  • Lanai, yard, standing water, obvious pest issues, or roof or gutter conditions visible from ground level
  • Pool / spa surface and equipment if you have them
  • We don't touch mail or packages unless every adult addressee signs our Mail and Package Authorization.
  • Photos of each zone + GPS stamp on the report

A visual walk-through: we observe and report what we can see from accessible areas and ground level. No ladders, no roof access, and not a home inspection.

Rates · month to month

Pay for visits, not software.

Prices assume a standard single-family home on the Windward or East side. Larger estates, steep driveways, and multiple structures are quoted after the walkthrough.

Away

$195 /mo

Every other week

  • Two visits per month
  • Full interior / exterior checklist
  • Same-day photo + GPS report
  • Package bring-in, with signed authorization
  • Pay 6 months ahead — $10/mo off
  • Pay 12 months ahead — $20/mo off

If you end early, months used are billed at the full rate; unused prepaid is refunded week to week to your original card or account, not converted to credit unless you ask in writing.

After the walkthrough, we'll send your pay options (monthly or prepaid).

Estate

Quote

Weekly or custom

  • Waterfront, large lot, or multiple buildings
  • Vendor meet / contractor sit
  • Trustee-style archive of reports
  • Starts after on-site walkthrough

Hawaii General Excise Tax is added at the applicable Oahu rate. Prepaid discounts (when offered): Away & Standard only. Pay options are sent after the walkthrough — service starts after walkthrough and acceptance. Estate stays quote-only.

Add-ons

  • Storm Check — $175–$250 depending on access and prep, plus GET (quoted per job); only as our schedule permits, no guaranteed response time
  • Contractor sit — $95 / hour
  • Arrival prep — quoted (AC on, lights, groceries coordination)

Service area

Based in Kaneohe. Cover the windward first.

Primary routes: Kaneohe, Kailua, Maunawili, Waimanalo, Aikahi, Enchanted Lake. Hawaii Kai, Kahala, and Honolulu by arrangement. North Shore and west side quoted for travel time. We do not take a house we cannot reach on the schedule we sold you.

  • Kaneohe / Kahaluu
  • Kailua / Aikahi
  • Maunawili / Olomana
  • Waimanalo
  • Hawaii Kai / Portlock
  • Kahala / Honolulu — by arrangement

Area guides: Kaneohe · Kailua · Waimanalo

Hurricane season

When a storm is coming, we have a plan.

Watch issued

When a watch or warning is out, active clients get a short prep reminder: lanai cleared, furniture in, shutoffs, generator, plywood status if you own panels.

On your regular visits

Each scheduled visit notes any visible storm-related conditions, like debris, water intrusion, or damage, with photos in that visit’s report.

Extra storm visits

An optional add-on before or after the weather, taken only as our schedule permits, with no guaranteed response time. Photos of what we saw. We do not file your claim. We give you the record.

Not a client yet? Try a one-time Storm Check.

A Storm Check is a one-time introductory visit to a house that isn’t on one of our plans, before or after a storm, so you can see how Windward Home Watch works before you choose a regular plan. We look the house over and send you a dated photo report of what we saw.

We take Storm Checks only as our schedule permits, with no guaranteed response time, and a visit doesn’t protect the house from storm damage. We don’t respond to alarms. Keys go in a lockbox, and codes go to Artie by phone or in person, never online.

$175–$250 depending on access and prep, plus GET (quoted per job). If you start a regular plan within 14 days, your Storm Check fee (before tax) is credited toward your first month.

Request a walkthrough or Storm Check

Already a client? Your regular visits note any visible storm-related conditions. Extra storm visits are optional add-ons, taken only as our schedule permits, with no guaranteed response time.

Who is walking the house

A retired HPD sergeant. Same checklist. No drive-by.

Visits are done by Artie Kendall, owner, a retired HPD sergeant. Each visit follows a written checklist, not a friendly look from the street.

This is home watch — scheduled visual walk-throughs and documented observations. It is not a home inspection, not property management, and not a substitute for insurance. We are not an alarm company or security service.

Questions

Short answers

Full FAQ — vacant prep, reopen, storm links, water heater, vehicles, and more.

Do I have to sign a year?

No. Month to month after the first month. Either side can cancel with seven (7) days’ notice by email.

Do you need keys?

Interior checks need a lockbox on your property (yours, or one we install for a quoted price), or a keypad or smart lock code. Your keys stay in that lockbox. We never keep keys at home, in a vehicle, or anywhere off your property, and we never take keys by mail. Until a lockbox is in place, visits are exterior only.

What if something is wrong?

You get a call or text the same day, then the written report. We can meet a plumber or electrician at your rate. We do not authorize major work without you unless you put that in writing in advance.

Can a trustee or sibling get the reports?

Yes. Name them. That is a common setup for off-island families and houses held in trust.

Are you a property manager?

No. We do not collect rent, list the house, or run a vacation rental. We watch the asset and write down what we saw.

Insurance?

We carry liability for the service. You keep your homeowners and hurricane coverage. Reports are documentation, not a policy.

Start

Request a walkthrough.

Just four things: your name, the property address, phone, and email. We will answer with a yes, a no, or a quote from hello@whwhawaii.com — not a drip campaign. Contacts, access, and other details come later, after the walkthrough, if you sign up.

Asking about a Storm Check instead? Use the same form. We’ll ask which you want when we reply.

Prefer the phone? (808) 777-8208
hello@whwhawaii.com

Please don't send alarm, gate, door, or lockbox codes through this website or by email. Give codes to Artie by phone or in person. They are recorded separately and never written with your address or name.